Terms of service

Welcome to America2UK.
By accessing or purchasing from our website (https://america2uk.com), you agree to the following terms and conditions. Please read them carefully before placing your order.

1. General Information

America2UK is a UK-based online store that imports and sells genuine products sourced from the United States, including food, beauty items, collectibles, and more.

All prices are shown in GBP (£) and include import taxes, customs fees, and VAT — the price you see is the price you pay.

We reserve the right to update, modify, or remove products or content at any time without notice.

2. Orders & Payments

Orders are processed in GBP through secure payment gateways such as Shopify Payments, PayPal, or other accepted methods displayed at checkout.

By placing an order, you confirm that:

  • You are at least 18 years old (or have parental consent).

  • You provide accurate shipping and contact details.

  • You understand that some items may have limited availability or be imported in small quantities.

If an item becomes unavailable after your order, we will contact you to offer an alternative or issue a full refund.

3. Shipping

All orders are shipped from the UK with tracked delivery.
Estimated delivery times are provided at checkout but may vary due to customs processing, courier delays, or seasonal demand.

We are not responsible for delays caused by the shipping carrier once your parcel has been dispatched.

If a parcel is lost in transit, we’ll investigate with the courier and offer reimbursement or replacement once confirmed.

4. Refunds & Returns

Our Refund Policy applies to all purchases.
In summary:

  • Food and perishable items cannot be returned or refunded once dispatched.

  • Non-food items may be returned if damaged or incorrect (within 14 days of delivery).

  • Custom or special orders are non-refundable.

Full details can be found on our Refund Policy page.

5. Customs, Duties & Taxes

All taxes and customs duties are included in the price displayed. You will not be charged additional import fees.

6. Product Information

We make every effort to ensure product details, ingredients, and images are accurate. However, manufacturers may occasionally update packaging or formulations without notice.

If you have allergies or sensitivities, please review ingredient lists carefully before use. America2UK is not responsible for reactions or adverse effects caused by product ingredients.

7. Limitation of Liability

America2UK is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.
This includes loss of profits, data, or personal injury caused by misuse of any product.

8. Governing Law

These terms are governed by the laws of England and Wales.
Any disputes will be handled by UK courts.

9. Contact Information

For questions about these Terms of Service, please contact us at:
📧 america2uk@outlook.com