Frequently Asked Questions

Who is America2UK?
America2UK is based in West Yorkshire specialising in sourcing authentic, in-demand products from the USA and delivering them seamlessly to customers across the UK.

Are your products authentic?
Absolutely. Every product we sell is 100% genuine and sourced directly from authorised US retailers and brands.

Do you deliver within the UK?
Yes, we ship nationwide across the UK.

Will I need to pay customs or import fees?
No. All customs and import charges are fully covered by us. The price you see at checkout is the final price — no hidden fees.

How long does delivery take?

In-stock items: Dispatched within 1 working day
Pre-order items: Estimated delivery times are clearly stated on the product page
Once dispatched, delivery typically takes 1–3 working days.

Do you provide tracking?
Yes. All orders are shipped with Royal Mail with full UK tracking provided once your order has been dispatched.

What does pre-order mean?
Pre-order items are sourced from the US before being shipped to the UK. Delivery timelines are clearly shown on each product page.

What is your returns policy?
You may request a return within 14 days of delivery. Items must be unused and in original packaging. Return postage is the responsibility of the customer unless the item is faulty.

Where are you based?
We are based in West Yorkshire, UK.

Still need help?
If you have any questions, please contact us at america2uk@outlook.com